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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Carbaugh

May 29, 2024

5  out of  5 rating by Michael Carbaugh
"Joe has been my insurance representative for 29 years. He has cared for my wife and myself and all the younger drivers in our household. You can trust Joe with your insurance needs!"
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May 6, 2024

5  out of  5 rating by JU BR
"The team is always helpful in answering my questions and so much fun to speak with!"
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Dale Spaner

April 18, 2024

5  out of  5 rating by Dale Spaner
"Joe was wonderful to work with. He also helped me with a non profit org. awhile back and we have stayed with him. Thank you Joe."
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Sean Deffely

March 31, 2024

5  out of  5 rating by Sean Deffely
"Great customer service. I highly recommend."
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March 17, 2024

5  out of  5 rating by Lisa
"I've worked with Joe & his associates for many years and have always been very happy with them!"
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Mike Schaake

March 6, 2024

5  out of  5 rating by Mike Schaake
"Bethany and Joe are fantastic! I needed help at the end of the day. Bethany stayed late and I was able to get the necessary documentation. The best! Betty Schaake"
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Mark Andrew

February 29, 2024

5  out of  5 rating by Mark Andrew
"Just bought a used car from a private seller. Joe and his office made getting a temporary insurance fast and easy. Thanks!"
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Keyla Roy

January 5, 2024

1  out of  5 rating by Keyla Roy
"Disappointed with State Farm's Lack of Communication and Loyalty As a long-term customer of State Farm insurance for over 20 years, I have always placed my trust in the company to provide reliable coverage and excellent customer service. However, my recent experience with State Farm has left me deeply disappointed and frustrated with Joe and his team. Without any prior notice, State Farm unceremoniously dropped my coverage after two decades of loyalty. This sudden and unexpected termination of my policy left me in a vulnerable position, as I was left without the protection that I had counted on for so many years. What is particularly disheartening is the lack of communication from State Farm regarding the termination of my coverage. As a loyal customer, I would have expected to be informed by Joe and his team of any changes to my policy well in advance, allowing me the opportunity to explore alternative options or address any issues that may have led to the decision. The abrupt discontinuation of my coverage without notice reflects a significant failure on State Farm's part to uphold their commitment to customer care and loyalty. As a result, I have been left feeling undervalued and neglected by a company that I had entrusted with my insurance needs for an extensive period. As a consumer, I believe that transparency and open communication are fundamental to building trust and maintaining lasting relationships with customers. Unfortunately, State Farm's actions have eroded the trust and confidence that I once had in their services. In light of this disappointing experience, I am compelled to caution others who may be considering State Farm for their insurance needs. While the company may have a strong reputation in the industry, my personal encounter has revealed a concerning lack of consideration for long-standing customers. In conclusion, my long-term association with State Farm has been marred by their sudden and unannounced termination of my coverage. The absence of communication and loyalty demonstrated in this situation has left me questioning the company's commitment to their customers. I am deeply disappointed in State Farm's handling of this matter and would advise others to approach their insurance decisions with caution based on my experience."
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Kathryn Deffely

October 11, 2023

5  out of  5 rating by Kathryn Deffely
"Joe has been our insurance agent for twenty years and has always been extremely helpful. He responds timely to all questions and issues and he cares about us as people. We would not chose anyone else."
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September 25, 2023

5  out of  5 rating by warrenguy76
"I have had my car and rental policies with Joe Plante and his team longer than any other insurer. I’m giving maximum stars as they have always been helpful and proactive with all of my insurance concerns. They are great to work with, and when you talk with Joe or any other associate in the office, they give you your undivided attention and they do not rush nor pressure you into enhancing your policies. They work with you and your budget to ensure your policies are the best they can be. I don’t have any need to go to anyone else at this time. They are truly the best!"
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Scott Oshana

August 25, 2023

5  out of  5 rating by Scott Oshana
"Joe and his team have been my insurance agent for well over 20 years. In that period, he has insured over 12 cars, 4 homes, several pets, and provided me with an umbrella liability policy. In fact, Joe just provided me with my temporary insurance cards for my new 2023 Jeep Gladiator yesterday! Over the course of the 20+ years, I have had to file claims on a few cars and some home damage due to winter storms. I really don't like hassles when it comes to a sometimes already stressful situation - like winter storm damage to my house - and Joe Plante and his team have always had my back, provided advice on how to expedite claims and fix what needed to be fixed. I have always had spotless customer care whether when filing a claim or adding my son to my policies when he got his driver's license, helping me insure new homes and providing advice on how to save money on my policies without sacrificing coverage I need. He has even come to see homes I have considered buying to point out issues and things I can do to save money on my premiums! Insurance is one of those things you don't want to deal with or pay for until you need it. Joe has always ensured my coverage covers my changing needs as my life situation changes and has always been there when I needed his team. I cannot recommend Joe Plante and his team highly enough!"
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Catherine Perry

August 22, 2023

5  out of  5 rating by Catherine Perry
"We have been with state farms for many many years . Joe is the best always accomodating helpful and a real pleasure to work with him . We never once thought of leaving him . I dont think he ever forgot a birrhday or holiday card . . We were always appreciative of the personal touch"
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Peter Porrazzo

August 14, 2023

5  out of  5 rating by Peter Porrazzo
"I've been a customer of Joe's for many years. Joe and his team are always quick on getting back to any inquiry that I have. Professional, courteous, helpful, just to name a few characteristics."
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Shaelyn Diamond

August 11, 2023

5  out of  5 rating by Shaelyn Diamond
"Excellent customer service 👍 I'm very happy with how quickly the help always are and they are super patient with everything I needed."
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Dave Korngiebel

August 10, 2023

5  out of  5 rating by Dave Korngiebel
"Joe and his office staff are kind courteous and very attentive to your needs. I would very highly recommend them for all your insurance needs"
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susan favreau

August 9, 2023

5  out of  5 rating by susan favreau
"I have been a customer with Joe Plante State Farm Insurance for 20 years.I have auto and Home policies. When I hd a claim State Farm was Excellent From begining to end. The customer service is great. I would never switch !!! I am very happy with State Farm and Joe Plante is great."
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Angelo Maddaloni

August 7, 2023

5  out of  5 rating by Angelo Maddaloni
"Always there to help w my needs never a problem glad to do business very happy customer"
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Teri Blackburn

July 3, 2023

5  out of  5 rating by Teri Blackburn
"Carlos at State Farm is excellent! He was so patient and helpful and responded right away. I highly recommend Carlos for your StateFarm needs"
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Carolyn Vargas

June 6, 2023

5  out of  5 rating by Carolyn Vargas
"Carlos Cardona is AMAZING! He was so helpful, thorough, worked in a super timely manner and very kind. It was a pleasure working with him and I would definitely recommend Carlos and the State Farm team 🙂"
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Kevin Reed

February 14, 2023

5  out of  5 rating by Kevin Reed
"Outstanding customer service ! Carlos was phenomenal and very tentative. Within 2 hours I was up and running with Artisan/Service Contractor Program. Joe Plante you have a great team. Thank you!"
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Shannon Partiss

December 7, 2022

5  out of  5 rating by Shannon Partiss
"Always friendly and willing to help and answer questions"
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Raymond Fagan

November 17, 2022

5  out of  5 rating by Raymond Fagan
"I have been insured by Joe Plante's Office since I first started driving. They have always been helpful and very professional. Very quick to respond to contact and available to assist during their work hours. No complaints from me, this is a great office and very trustworthy!"
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Echo Day

September 23, 2022

5  out of  5 rating by Echo Day
"100% Satisfied with State Farm & especially with Joe Planter's offices. I recommend him every time!"
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Kathy Hooper

June 9, 2022

5  out of  5 rating by Kathy Hooper
"I've been with this insurance office for 10+ years. Joe and his staff are always responsive and provide excellent service. Highly recommend this office for all insurance needs!"
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Marie Pierre-Louis

May 2, 2022

5  out of  5 rating by Marie Pierre-Louis
"I've been with Joe for almost 2 years his employee calendar is one of the best that I come across extremely helpful professional answer all the questions that I've asked and follow through .I've been with Statefarm for a long time. But Joe Plante office stand-alone . I can't leave State Farm nor I can't leave Joe as an agent Kudo calendar"